RETURN & REFUND POLICY

Effective Date: July 2026

At Mens Momentum Nutrition, we want you to be satisfied with your purchase. This Return & Refund Policy explains the conditions and procedures that apply to returns, refunds, and eligible exchanges for products purchased through our website.

By placing an order with us, you acknowledge and agree to the terms of this Return & Refund Policy.

  1. RETURN ELIGIBILITY

Due to the nature of dietary supplements and wellness products, returns are subject to specific conditions.

To be eligible for a return, the product generally must:

  • Be unopened
  • Be unused
  • Be in its original packaging
  • Be in resalable condition
  • Include all original packaging, seals, accessories, and materials where applicable
  • Be returned within the applicable return period

Products that have been opened, used, consumed, damaged, or altered may not be eligible for return unless the product was received damaged, defective, or incorrect.

  1. RETURN PERIOD

Eligible return requests should be submitted within 30 days of the date the order was delivered.

Return requests submitted after this period may not be accepted unless required by applicable law or approved by Mens Momentum Nutrition.

  1. NON-RETURNABLE PRODUCTS

For health, safety, and hygiene reasons, certain products may not be eligible for return.

Non-returnable items may include:

  • Opened dietary supplements
  • Used or partially consumed products
  • Products with broken or removed safety seals
  • Products damaged after delivery due to customer handling
  • Clearance or final-sale products
  • Promotional products identified as non-returnable
  • Products that cannot be resold for health or safety reasons

Nothing in this policy limits any rights you may have under applicable consumer protection laws.

  1. DAMAGED OR DEFECTIVE PRODUCTS

If you receive a product that is damaged, defective, expired, or otherwise unsuitable upon delivery, please contact us as soon as possible.

For damaged or defective products, please provide:

  • Your order number
  • Your name and contact information
  • A description of the issue
  • Photographs of the product and packaging when requested
  • Any other information reasonably necessary to investigate the issue

We may review the information provided and determine whether a replacement, refund, or other appropriate resolution is available.

  1. INCORRECT PRODUCT

If you receive a product different from the product you ordered, please contact us as soon as possible after delivery.

We may request photographs of the product, packaging, shipping label, or other information to verify the issue.

If the incorrect item was shipped due to an error on our part, we will work with you to arrange an appropriate resolution, which may include a replacement or refund.

  1. CHANGE-OF-MIND RETURNS

If you simply change your mind about a purchase, the product may be eligible for return only if it meets all applicable return requirements.

Because dietary supplements are consumable products, opened or used supplements generally cannot be accepted for change-of-mind returns.

Customers are responsible for complying with the return conditions and may be responsible for return shipping costs where applicable.

  1. HOW TO REQUEST A RETURN

To request a return, contact us using the information below.

Please include:

  • Full name
  • Order number
  • Email address used to place the order
  • Product name
  • Reason for the return
  • Photographs where applicable

Do not send products back without first contacting us and receiving return instructions.

Unauthorized returns may be delayed or may not be accepted.

  1. RETURN SHIPPING

Unless otherwise required by applicable law, customers may be responsible for return shipping costs for approved change-of-mind returns.

If a product is confirmed to have been damaged, defective, incorrect, or otherwise subject to an error on our part, Mens Momentum Nutrition may provide return shipping instructions or reimburse eligible return shipping costs.

Return shipping arrangements will be provided after the return request has been reviewed.

  1. RETURN INSPECTION

All returned products may be inspected after receipt.

A refund or replacement will be approved only after we determine that the returned product meets the applicable eligibility requirements.

If a returned item does not meet the return requirements, we may decline the refund or replacement.

  1. REFUNDS

Once an approved return has been received and inspected, we will notify you regarding the status of your refund.

If approved, the refund will generally be issued to the original payment method used for the purchase.

Refund processing times may vary depending on the payment provider, financial institution, or card issuer.

Mens Momentum Nutrition does not control the processing time of third-party financial institutions.

  1. PARTIAL REFUNDS

In certain circumstances, a partial refund may be offered where permitted.

This may apply when:

  • A product is returned in an incomplete condition
  • Packaging or included materials are missing
  • A product has been damaged after delivery
  • Only part of an order qualifies for a refund
  • Another adjustment is appropriate under the circumstances

Any partial refund will be determined after reviewing the specific situation.

  1. REFUNDS FOR CANCELLED ORDERS

If an order is canceled before shipment and payment has already been processed, an applicable refund will generally be issued to the original payment method.

If an order has already shipped, the return process may apply instead of an order cancellation.

  1. EXCHANGES

Exchanges may be available for eligible products depending on product availability and the reason for the exchange.

Because dietary supplements are consumable products, opened or used products generally cannot be exchanged unless required by applicable law or the product was received damaged, defective, or incorrect.

If an exchange is approved but the requested replacement is unavailable, we may provide an appropriate alternative resolution.

  1. SALE AND PROMOTIONAL ITEMS

Products purchased during sales, promotions, clearance events, or special offers may be subject to additional return restrictions.

Any special return conditions will be communicated on the applicable product, promotion, or order information.

  1. MISSING OR LOST PACKAGES

If tracking information indicates that an order was delivered but you cannot locate the package, please contact us promptly.

We may work with the shipping carrier to investigate the delivery.

Customers should ensure that shipping addresses and delivery instructions are accurate when placing an order.

  1. REFUSED OR UNCLAIMED PACKAGES

If a package is refused, returned to the sender, or remains unclaimed due to an incorrect address or customer-related issue, additional shipping or handling charges may apply.

Any refund will be considered after the returned package has been received and reviewed.

  1. ORDER CANCELLATIONS

We may be able to cancel an order if the cancellation request is received before the order has been processed or shipped.

Once an order has been shipped, it generally cannot be canceled and may need to be handled through the applicable return process.

  1. CUSTOMER RESPONSIBILITY

Customers are responsible for:

  • Providing accurate billing and shipping information
  • Reviewing orders before submitting them
  • Following product instructions and label directions
  • Properly storing products after delivery
  • Following the return instructions provided by Mens Momentum Nutrition
  1. CONSUMER RIGHTS

This Return & Refund Policy is intended to provide reasonable return and refund procedures but does not limit any mandatory rights or protections provided to consumers under applicable laws.

Where applicable law provides additional rights, those rights will continue to apply.

  1. POLICY CHANGES

Mens Momentum Nutrition reserves the right to modify or update this Return & Refund Policy at any time.

Changes will become effective when posted on this page unless otherwise required by applicable law.

The policy in effect at the time of your purchase will generally apply to that transaction, subject to applicable legal requirements.

  1. CONTACT US

If you have questions about returns, refunds, exchanges, or this policy, please contact us.

Mens Momentum Nutrition

Email: info@mensmomentumnutrition.com

Website: https://mensmomentumnutrition.com